Delivery Policy
At Vape Ease, we are committed to providing efficient and reliable delivery services to all our valued customers. Below is an overview of our delivery policy:
Cut-Off Time
- Orders placed before 3:00 PM GMT on business days will be processed and dispatched the same day.
- Orders placed after 3:00 PM GMT will be processed for dispatch the next business day.
- Orders placed over the weekend will be dispatched on Monday.
Standard Delivery
Our standard delivery service ensures that your order arrives within 2-4 business days after dispatch.
Next Working Day Delivery
We offer an expedited next working day delivery option:
- Orders must be placed before 3:00 PM GMT on business days to qualify for next-day delivery.
- This service applies only to orders placed Monday through Friday.
Order Cut-Off
Orders placed on Friday after 3:00 PM GMT will be dispatched on Monday.
Dispatch Schedule
- Dispatches occur Monday through Friday.
- Orders are not dispatched on weekends or public holidays.
Delivery Charges
- Delivery charges vary based on the shipping method selected and the delivery destination.
- Applicable delivery charges will be displayed at checkout.
Delivery Updates
- Customers will receive email notifications with updates on their order status, including dispatch confirmation and tracking details when available.
Delivery Restrictions
We currently deliver only within the United Kingdom.
Contact Information
For questions or assistance regarding deliveries, please contact our customer service team at:
Email: info@vapeease.co.uk
Important Note
Delivery times may vary due to factors such as the shipping address, weather conditions, or unforeseen circumstances beyond our control. We appreciate your understanding in such instances.
Thank you for choosing Vape Ease for your vaping needs.
