Terms And Conditions

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Please read these Terms and Conditions carefully before making a purchase from Vape Ease, a service provided by Jestilo LTD Work 4, Sure Store Ashton Under Lyne OL70FU. By placing an order, you agree to abide by these terms. If you do not agree with any part of these terms, please refrain from using our services.

Application of Terms

These Terms and Conditions apply to all orders of goods made by you (the Customer) from Vape Ease, Jestilo LTDΒ 
Work 4, Sure Store Ashton Under Lyne OL70FU. By submitting an order, you confirm that you have read and understood these terms.

Interpretation

  • Consumer: An individual purchasing for personal, non-commercial use.
  • Contract: The legally binding agreement between you and Jestilo LTD for the supply of goods.
  • Delivery Location: The designated location where the goods will be delivered.
  • Goods: The products available for sale on our website.
  • Order: Your request for goods submitted via our website.
  • Privacy Policy: The policy outlining how Jestilo LTD manages your personal and confidential information.
  • Website: Our online store located at https://vapeease.co.uk, where goods are advertised.

Goods

The descriptions of goods displayed on our website, including catalogs, brochures, or any other advertisements, are meant for illustrative purposes only. There may be slight variations in the size and color of the goods. For custom-made products, it is your responsibility to ensure that the information you provide is accurate. All goods listed are subject to availability. Jestilo LTD reserves the right to modify the goods to comply with legal or safety requirements, and any such changes will be communicated to you.

Personal Information

Jestilo LTD respects your privacy and will handle all information in accordance with our Privacy Policy. By using our services, you consent to the processing of your personal data and communications with us.

Basis of Sale

The description of goods on our website does not constitute an offer to sell. We reserve the right to reject any order, and we will notify you of the reason for rejection if necessary. The ordering process is outlined on our website, allowing you to review and correct any errors before submitting. A contract will be formed only when you receive an email from Vape Ease, operated by JESTILO LTD, confirming your order (Order Confirmation). It is your responsibility to ensure the accuracy of the Order Confirmation, and we are not liable for any errors in the order you place. Any quotation is valid for 1 day, unless explicitly withdrawn by Jestilo LTD before that time. No variation to the contract will be accepted unless agreed to in writing by both parties.

Price and Payment

The price of the goods and any additional charges (e.g., delivery) are as listed on the website at the time of your order or at such prices agreed upon in writing by Jestilo LTD. Prices include VAT at the applicable rate at the time of order. Payment must be made by submitting your credit or debit card details with the order, and Jestilo LTD may charge the payment immediately or before delivery of the goods.

Delivery

JESTILO LTD will deliver the goods to the specified delivery location by the agreed time or, if no time is agreed, without delay, and in any case, not more than 30 days after the contract is formed. If delivery is delayed due to factors beyond our control, you may cancel the contract if we refuse to deliver the goods or if timely delivery is critical, and you notify us beforehand. If you choose to cancel, Jestilo LTD will refund any payments made for canceled goods.

Risk and Title

The risk of loss or damage to the goods passes to you upon delivery. You do not own the goods until Jestilo LTD has received full payment. If payment is overdue or steps are taken towards bankruptcy, Jestilo LTD reserves the right to cancel delivery and reclaim any goods that remain the property of Jestilo LTD.

Withdrawal, Returns, and Cancellation

You have the right to cancel your order within 14 days without giving a reason. The cancellation period expires 14 days after the day you or a third party acquires the last of the goods. To exercise your right to cancel, you must notify Jestilo LTD via email, post, or fax. If you cancel the contract, we will refund all payments made, including delivery charges, within 14 days of receiving the returned goods. You must return the goods within 14 days from the cancellation notice. The refund will be processed using the same payment method as your original transaction, unless you have agreed to another arrangement. You will not incur any fees due to the refund.

Conformity and Guarantee

Jestilo LTD has a legal duty to supply goods that conform to the contract. Upon delivery, goods must be of satisfactory quality, fit for any purpose made known to us, and match the description. JESTILO LTD will provide the benefit of any manufacturer’s guarantee for the goods, and details of the guarantee will be provided upon delivery.

Successors and Sub-contractors

Both parties can transfer the benefits of this contract to another party, and Jestilo LTD remains liable for the actions of any sub-contractors engaged to perform its duties.

Circumstances Beyond Our Control

If a failure occurs due to circumstances beyond a party’s reasonable control, the affected party will notify the other as soon as possible, and their obligations will be suspended to a reasonable extent. They will not be held liable for any failure that could not have been reasonably avoided.

Privacy

Your privacy is important to Jestilo LTD. We comply with the General Data Protection Regulation (GDPR) regarding your personal information. For any data privacy concerns or complaints, contact our Data Protection Officer at info@vapeease.co.ukΒ Please refer to our Privacy Policy for further details.

Excluding Liability

Jestilo LTD does not exclude liability for any fraudulent act or omission, death, or personal injury resulting from negligence. Otherwise, Vape Ease is not liable for losses that were not reasonably foreseeable at the time of contract formation, or losses to the Customer’s business, trade, craft, or profession that would not affect a Consumer.

Governing Law, Jurisdiction, and Complaints

The contract is governed by the laws of England and Wales. Disputes can be submitted to the jurisdiction of the courts of England and Wales, or if the Customer resides in Scotland or Northern Ireland, to the respective local courts. Jestilo LTD aims to resolve complaints promptly and amicably. For complaints or support, you can contact us at info@vapeease.co.uk or +447307387548.

TPD Compliance

Jestilo LTD complies with all TPD regulations. For more information, visit https://www.gov.uk/guidance/e-cigarettes-regulations-for-consumer-products.

Model Cancellation Form

If you wish to cancel the contract, you can use the following model cancellation form:

Email address: info@vapeease.co.uk

I/We hereby notify that I/We cancel the contract of sale for the following goods:

Ordered on (date received):

Name of consumer(s):

Address of consumer(s):